UT Health San Antonio Multispecialty and Research Hospital

Billing and Insurance

At UT Health San Antonio Multispecialty and Research Hospital, our financial services team is here to help you and your family find ways to cover the cost of your care. Our financial counselors can assist with paying bills, estimating care costs and talking about financial assistance programs.

Accepted insurance plans

UT Health San Antonio accepts most major health insurance plans. If you’re not sure if we accept your insurance, please call our financial counselors at 210-450-6330. 

We encourage you to call your health insurance company (at the phone number on the back of your insurance card) to check if they cover your UT Health San Antonio appointments, tests, or procedures. 

Financial assistance and payment plans

UT Health San Antonio is dedicated to providing high-quality care for our community, regardless of your financial status.  Our financial counselors are here to offer help and explain finance options like payment plans or financial assistance. They can talk with you to see if you qualify for financial assistance or help set up a payment plan. 

Financial counselors 

Our financial counselors are here to help find resources to help with payments.  

Connect with a financial counselor in one of three ways: 

  • Wait for us to contact you. During pre-registration for your hospital stay, our registration staff may find that you need a financial counselor. They will make a referral, and a financial counselor will set up an appointment with you. You will need to speak to a financial counselor if you do not have health insurance or if you are underinsured. 

  • Request an appointment with a financial counselor in MyChart. Register for MyChart if you don’t already have an existing account.