Convenient & Comfortable
Hospital Check-In
When you arrive at our hospital, clear signs will guide you to the parking garage. Patients can also be driven directly to the main entrance.
Once inside, you can check in using one of our convenient welcome kiosks or simply visit our welcome desk located right at the main entrance.
After checking-in, a member of our team will personally escort you to your room where your care team will be ready to greet you and complete your registration.
At UT Health San Antonio Multispecialty and Research Hospital, an entire support system is here for you and your family. Know what to expect during your stay at our hospital — and after you are discharged.
What to bring
How you prepare will depend on your specific needs and the duration of your stay. Your dedicated care team will provide personalized guidance and answer any questions you may have.
We recommend patients and families bring the following items:
Any medical records not previously provided
A form of identification, such as a driver’s license or passport
Your mobile phone
Pajamas or comfortable clothing
Shoes or slippers
Toiletries, such as a toothbrush and toothpaste
For your peace of mind, we advise against bringing valuable items or personal belongings with significant sentimental value.
A hospital room made for healing
Each of our 144 private hospital rooms are designed with your comfort, safety and healing top-of-mind.
Spacious & private
Room service for patients & visitors
A dedicated tablet for each patient to use during their stay
Large-screen Smart TVs for entertainment and health information
Comfortable sleepers for overnight visits
Virtual nurses for enhanced monitoring
Free Wi-Fi and multiple charging ports
An array of modern amenities for patients and their visitors
Care. Convenience. Comfort.
Our patient and family-centered hospital is designed to provide advanced healing within a healing, peaceful environment. All who visit will find:
Healing garden
Multiple dining options
Meditation room
Free Wi-Fi and multiple charging ports
Comfortable furnishings in beautiful spaces
Support services, such as:
Resource referrals
Social work and case management
Your hospital care team
Our hospital team provides seamless care through our direct connection with your UT Health San Antonio care providers. They are a part of your hospital care team, which could also include hospitalists, nurses, anesthesiologists, radiologists, dietitians, pharmacists, rehabilitation specialists and other health professionals.
MyChart Bedside
With MyChart Bedside, you can connect with the resources you need while you’re in the hospital. You have access to MyChart Bedside on a hospital tablet. It helps you communicate with your care team, see health information related to your hospital stay and more. The best part is that it works directly with the MyChart patient portal, so you have the records you'll need after you’re discharged.
MyChart Patient Portal
Hospital discharge and what’s next
Your length of stay in the hospital depends on your procedure and care plan. But your care doesn’t end just because you leave the hospital. Our care management team works with you to create and follow a hospital discharge plan. Because the hospital seamlessly connects with your specialists, oncologists and providers, all your care fits together and helps you heal faster.
Here’s how it works:
- Your dedicated case manager meets with you within 48 hours of your arrival at the hospital. Case managers are registered nurses and social workers who help manage your discharge from the hospital. They also ensure your health care team streamlines all communication.
- During the meeting, your case manager will assess you and your family’s needs.
- You, your case manager and your family will create your discharge plan. The plan may include:
- Referrals to providers you need to see after you leave the hospital
- Scheduled follow-up visits
- Services such as home health care, skilled nursing rehabilitation, long-term care placement or medical equipment
- Education about care
- Information about local resources and support groups
You can view your discharge plan in the MyChart patient portal.
Questions after your visit? Contact us at 210-562-8000.